Privacy Policy

Northguard Security Last updated: May 2026

Northguard Security ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit northguardsec.com or use our services. Please read this policy before using the Northguard Security website.

We take care of your personal data and undertake to guarantee its confidentiality and security.

1. Information We Collect

Information you provide directly:

  • Name and email address submitted through our contact form

  • Details about your device or security issue that you share with us

  • Any information exchanged during a service session

Information collected automatically:

  • Basic website analytics such as pages visited, browser type, IP address, time zone, and cookies installed on your device, collected by our hosting provider (Hostinger)

  • We do not use third-party advertising trackers

We refer to automatically collected information as "Device Information." You can visit the website without telling us who you are or revealing any personal information. If you choose not to provide personal data, you may not be able to use certain features of the website such as the contact form.

2. Why We Process Your Data

Our top priority is customer data security. We process only minimal user data, only as much as is absolutely necessary to maintain the website. Information collected automatically is used only to identify potential cases of abuse and establish statistical information regarding website usage. This statistical information is not otherwise aggregated in a way that would identify any particular user.

We use the information we collect to:

  • Respond to your inquiries and provide the services you request

  • Communicate with you about your session or follow-up recommendations

  • Improve our website and services

We do not sell, rent, or share your personal information with third parties for marketing purposes.

3. Remote Access Sessions

When you engage us for a remote service, you grant us temporary access to your device for the sole purpose of performing the requested service. During this session:

  • You can see everything we do on your screen in real time

  • You can revoke access at any moment by closing the remote session

  • We do not retain access to your device after the session ends

  • We do not access, copy, or store your personal files

4. Third-Party Services

We may recommend third-party software such as Malwarebytes. Northguard Security participates in the Malwarebytes affiliate program. If you purchase through our recommendation link, we may earn a commission at no additional cost to you.

Our website may contain links to other websites that are not owned or controlled by us. We are not responsible for such other websites or third parties' privacy practices. We encourage you to be aware when you leave our website and read the privacy statements of each website that may collect personal information.

5. Information Security

We secure information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use, or disclosure. We keep reasonable administrative, technical, and physical safeguards to protect against unauthorized access, use, modification, and personal data disclosure. However, no data transmission over the internet or wireless network can be guaranteed to be 100% secure.

6. Your Rights

If you are a European resident, you have the following rights related to your personal data:

  • The right to be informed

  • The right of access

  • The right to rectification

  • The right to erasure

  • The right to restrict processing

  • The right to data portability

  • The right to object

  • Rights in relation to automated decision-making and profiling

If you would like to exercise any of these rights, please contact us at info@northguardsec.com. We will respond within a reasonable timeframe.

Additionally, if you are a European resident, please note that your information might be transferred outside of Europe, including Canada and the United States.

7. Legal Disclosure

We will disclose any information we collect, use, or receive if required or permitted by law, such as to comply with a subpoena or similar legal process, and when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Continued use of our site or services after changes are posted constitutes acceptance of the updated policy.

9. Contact

If you have any questions about this Privacy Policy or wish to contact us concerning any matter relating to your personal information: info@northguardsec.com